Refund policy

Last updated: 11/24/23

All sales are final. At 26 Charms, we do not offer exchanges, refunds, or cancellations. Please carefully review your order before completing your purchase, if you have questions about a product please contact lucy@26charms.com before purchasing. In the unlikely event that you receive a damaged or defective item, please contact us at lucy@26charms.com within the first 3 days of use, a decision will be made on a case-by-case basis.